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ShrekBox Support

Pre-Sales Questions

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What do I need to run a Shrek Box?

All you need is wireless/wired high speed internet (preferred 25Mbs+) and an HDMI port on your TV.  We do NOT recommend using a DSL connection for internet services!  4k support requires a 50+Mb internet connection for a buffer free playback!

What makes your box better than others on the market?

1) We maintain our own servers and code base.  We support the latest release of Kodi 18.3 too!

2) Support - We are here for you with prompt service and answers to your questions from Pre-Sales Demos to video tutorials for power users!

3) Hardware - We only sell top end 4k boxes to provide the best entertainment experience.  We do NOT sell cheap under powered sticks.

The Shrek Box code base gives you access to the best plugins (Over 300+) categorized into 15 different sections.  Plus we update our software monthly to bring the newest and best content to your box! 

Does the device auto update?

Yes all the plugins within Shrek Box auto update from their repositories. We also provide build updates frequently via the Shrek Box Updater!

What kind of support do you offer?

We've have a user base of over 4000+ customers who love our product.  We've been doing devices for over 5 years now.  We offer prompt online support and in person training and demos by appointment for FREE.

Can I move it from one TV to another?

Yes. Just make sure you reconnect to your wireless network.

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